Privacy Policy

Read Here to Learn About What Service Data Management, Inc. Does with Information Communicated Over the Website

What information do we collect?

We collect information from you when you fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

• To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

• To send periodic emails

The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

Do we use cookies?

We do not use cookies.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all Service Data Management, Inc. customers who have received a membership to the ‘Membership Forum’ may make any changes to their information/membership forum profile at anytime by contacting Service Data Management, Inc. by the phone number listed on the website, sending a message on the ‘Contact Us’ portion of the website, or contacting their agency’s Service Data Management, Inc. account representative.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

For Service Data Management, Inc. Customers

As a Service Data Management, Inc. customer, your agency (both as a whole through generic agency login and through the creation of specific employee profiles) has been invited to participate in the ‘Membership Forum.’ The ‘Membership Forum’ is a portion of the website devoted to providing Service Data Management, Inc.’s customers with on-line Sedcare system/general product tutorials and blog format technical discussions related to customer inquires regarding use of the Sedcare system/product. As stated previously, entrance into the the ‘Membership Fourm’ is by invitation only to existing, contracted users of the Sedcare system/product. All privacy standards signed to and agreed upon between Service Data Management, Inc. and your agency remain in effect and continue to apply to any information used in the creation of a personal ‘Membership Forum’ profile. Moreover, any communication exchanges taking place between you or other representatives of your agency and any Service Data Management, Inc. representative via’s ‘Contact Us’ form are also held within the bounds of any previously contracted privacy statement between your agency and Service Data Management, Inc.

Service Data Management, Inc. reserves the right to use any questions/comments posed to Service Data Management, Inc. through the ‘Contact Us’ or ‘Send Service Message’ or via posting a comment on any video page of AND/OR any other form of communication your agency has with Service Data Management, Inc.’s representatives. Usage of comments or questions is defined as Service Data Management, Inc. collecting comments/questions from it’s customers and anonymously posting said comments within the ‘Technical Discussions’ portion of with a Service Data Management, Inc. response/answer for the ultimate benefit of other users. A topic line related to your comment/question may also appear in the ‘footer’ portion of

Terms and Conditions

Please also visit our Terms of Use and Disclaimer sections establishing the use, disclaimers, and limitations of liability governing the use of our website at

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date below.

This policy was last modified on 10-19-10

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

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